Invictus Technical Solutions

ABOUT US


Invictus Technical Solutions, LLC (ITS) is a Service Disabled Veteran Owned Small Business that provides leading technical expertise in Support of Government and Commercial customers. We are dedicated to providing products and services which support and enhance our customers’ needs. ITS has a reputation for innovation, superior expertise and commitment to customer satisfaction. As an industry leading service provider ITS is committed to turning complex issues into effective solutions with dedication and flexibility.  We create an environment that puts you the customer first and your end product above the rest. Innovation starts here, no matter the mission or project; it ends with your success.

The best description/business philosophy that describes ITS is by the acronym of ICARE

  • I = Integrity: Doing What’s Right
  • C = Customer Centered: We Succeed When You Succeed
  • A = Accountability: Taking Personal Responsibility
  • R = Respect: Treating People With Dignity
  • E = Excellence: Insisting on Quality

ITS Culture is best summed up in our “Team” Commandments

  1. Help each other to be right, not wrong
  2. Look for ways to make new ideas work, not for reasons they won’t
  3. Speak positively about each other and about your organization at every opportunity
  4. Help each other win, and take pride in each other’s victories
  5. Compliment often
  6. Recognize the customer not as an interruption to your work, but as the reason for it
  7. Realize that “being right” is irrelevant to good service; it is the customer’s perception which is all important
  8. Maintain a positive mental outlook do everything with enthusiasm and good humor, your attitude in contagious
  9. Sacrifice for the good of the team
  10. Have fun